Build a BRAND
that feels like you

We help you work out where you want to go. Working with Common Exception’s founder Louisa Tan, have fun discovering your own path.
Talk about your challenges in a safe, supportive space. From getting started to growing your business, each session is bespoke to your needs, focusing on a specific issue or challenge. After the session, you’ll feel more confident about where you want to go and how to get there.

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Let us know about you and what you want us to work together on. Sections with an * are required. We’ll be in touch in a few days.


£100 for 60 minutes

Standard sessions are 60 minutes however this can be tailored to suit your needs. 

Everyone is different, and so is every business. We believe in discovering the answers together, rather than providing a non-bespoke blueprint for what you should do. You can expect to have greater clarity about what’s important to you, and motivation to achieve your goals.

It’s simple. Just click on ‘Join the Waiting List’ and complete your details. We’ll contact you when we have spaces available. 

A session is great if you’ve got a big idea or an existing business but you’re not sure what to do next. You might be feeling overwhelmed, a bit lost or you have a feeling something is holding you back.

Each session is unique and is all about you. We talk through where you’ve come from, how you’re feeling, what you’re finding challenging and where you want to go. Together, we’ll come up with some ideas that work for you.

We may just talk, but we may also get a bit creative, especially if you’re trying to work out what your brand looks and sounds like. We might use writing, drawing or collage — or all three — but we’ll let you know before the session what we think will work for you.

We’ll send you an email with some questions. You might find these really therapeutic. We use your answers to get an understanding of you and what you need.

We call these sessions business therapy for a reason. After a session, you’ll feel great. You’ll have clarity about who you are, where you want to go and ideas for how to get there. We’ll send you reminders to help you put some of your ideas into action.

Yes, of course! While one session might be enough, you might find in a couple of months that you’ve got more questions or you want to build in accountability. Our first session is always 60 minutes — so we have enough time to get to know each other — but if you want to book another session you can choose from 60 minutes, 45 minutes or 30 minutes.

It’s completely up to you! It’s always been important to us that you’re always in control and not locked into something you don’t need. Some clients will book sessions weekly for a month, and then book a session when they need to discuss their next challenge. Some clients we’ll meet with annually to check in and make sure that their goals and strategy are still right for them. Other clients will find one is enough. If you’re looking for accountability to stay on track for a certain project, bid or deadline, you might want to book some 30-minute sessions in advance.

Each session is with Louisa, founder of Common Exception. Louisa is a strategist and a creative problem solver with a lot of empathy and understanding that everyone, whatever their circumstances, has challenges. She works with businesses and organisations of all sizes, but it’s the people doing it on their own that she thinks will change the world.

We understand that life gets complicated! If you need to change your appointment time, contact us 24 hours in advance.